FAQ
What types of decals do you offer?
OZDecalz specializes in premium vinyl decals that cater to a variety of personal expressions. Our collection includes witty phrases, empowering messages, and designs suitable for application on various surfaces such as vehicles, laptops, and more.
Are your decals durable and waterproof?
Yes, our decals are designed to be both durable and waterproof. This ensures that they can withstand various environmental conditions, making them suitable for both indoor and outdoor use.
How can I apply the decals correctly?
To apply our decals, ensure that the surface is clean and dry. Carefully peel the decal from its backing, position it on the desired surface, and use a credit card or similar object to smooth out any air bubbles. Detailed application instructions are included with each purchase.
What is your return policy?
We offer a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. For more details, please refer to our return policy section.
How long does it take to receive a refund?
Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Can I exchange my decal for a different design?
Yes, Contact us.
Do you ship internationally?
Yes, we offer international shipping. Please note that shipping times may vary based on the destination, and additional customs fees may apply depending on your country's regulations.
What should I do if my decal arrives damaged?
If your decal arrives damaged or defective, please inspect the item upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.
